Partnership Program

In the interest of forming long lasting, mutually beneficial partnerships between you and Mass Supply, we offer a tiered partnership program to reward clients that have supported us over the years. Its main objective is to create business growth between us by rewarding you for your continued loyalty through discounted price lists and tailored marketing tools.

At the beginning of March every year, your purchases for the previous 12 months (March-Feb) will be reviewed to determine which tier you will fall into for the following 12 months. If you qualify for a tier you will be informed by Mass Supply and a certificate will be sent to you. You are able to see your current tier and details by clicking on MY ACCOUNT.

2024 PARTNERSHIP PROGRAM BENEFITS (EFFECTIVE 1 MARCH 2024) - CLICK TO ENLARGE:

PLEASE CLICK HERE TO VIEW INFORMATION ABOUT HOW TO VIEW YOUR SPEND

NOTES:
Level & Spend: This states your level on the Partnership Program, as well as the amount spent from 1st March 2023 - 29th February 2024.
Discount %: The discount that you will receive off of the latest Standard Proactive Price List (excludes VAT).
Proactive Catalogues: The catalogues mentioned as "Free" are the latest generic Proactive catalogues which include no contact details and only the Proactive logo and website. Customized catalogues mentioned will be discussed with the qualifiers closer to the time of print.
Annual Sample order: Once a year, all Proactive distributors may place a sample order with items that must be a minimum of 5 units that are not the same colour and style. The above mentioned discount will be received excluding VAT.
Your showroom: This includes signage and relevant point of purchase displays discussed with our marketing team. Should you wish to apply for this, kindly send photos of your showroom / area you are requiring for signage along with your suggestions to [email protected].
Your staff uniforms: An opportunity to buy your front office staff branded uniforms (with your logo as well as the Proactive logo) at the mentioned discount, subject to Head Office confirmation.
Digital catalogue: Our latest catalogue organized for you via a downloadable version via Onedrive. Please email [email protected] to request this.

Please take note of the following Ts & Cs:

1. The following items are excluded from any Partnership Program tier discounts:
   • Custom production
   • PKD201 & LPK2 (Mens and Ladies Classic Pique Knit Golfer)
   • CTH201 (145g HB 100% Classic cotton T-shirts)
   • JFP1 & JFP2 & LJF1 (Mens and Ladies Denim Jeans)
   • CTH5 & CTH6 & CTH7 (Lifestyle T-Shirts)
   • AWJ202 & KAW202 (Macjacks)
2. Please note, all monetary values mentioned in the Partnership Program are exclusive of VAT.
3. All credits passed for your account will be offset against your total sales figure when determining what tier you qualify for.
4. All samples are governed by our normal sample returns policy unless in the case of consignment samples which are governed by a separate agreement with Mass Supply.
5. Sample orders allowed once a year must be a minimum of 5 units and cannot contain repeats of the same style, colour and size.
6. If a client has an existing transport agreement with Mass Supply, where Mass Supply pays towards the transportation costs of the client, they cannot qualify for higher than Gold level of the partnership program (7% discount)
7. If the client has unpaid consignment stock in their possession, they cannot qualify for higher than the Gold level (7% discount).
8. Discounted staff uniforms may only be supplied once per year per qualified client and include the Proactive Clothing branding on it as well as the clients’ branding.
9. Mass Supply garments may not be returned for a credit once branded under any circumstances.
10. The maximum amount that Mass Supply will pay in towards redoing a client’s showroom is R6000 (exc VAT).
11. Prices of goods are subject to change without prior notice as they are based on a number of fluctuating factors such as the R/$ exchange rate.
12. Proactive products that have been discounted due to sales promotions or redundancy are not included in the partnership program discounted range.
13. Orders over 1000 units (subject to Head Office confirmation):
    • "Proactive Distributor" level clients may qualify for a 5% discount on orders over 1000 units of the same style and colour.
    • "Cobalt" Partnership level clients may qualify for an additional 3% discount on orders over 1000 units of the same style and colour.
    • Other Partnership program level clients are not eligible for additional discounts.
14. Mass Supply reserves the right to exclude any item on the latest price list from the partnership program discount without prior notification.
15. Mass Supply reserves the right to change any aspect of the partnership program including but not limited to; removing clients from the partnership if deemed necessary, changing the sales tier amount, and removing items available at the partnership discount.
16. These terms and conditions supercede any verbal or written correspondence or agreements done with Mass Supply including its representatives.
17. Production that has been customised does not contribute to the Partnership Program spend.